Apprentice Business Administration – Level 3

Role Overview

• Provide day-to-day administrative support including filing, photocopying, mail handling and information updates.
• Use Microsoft Outlook, Teams, Word and Excel confidently as part of daily work.
• Handle telephone and email enquiries professionally.
• Prepare correspondence, reports and accurate data entry across Council systems.
• Support meetings and events, including diary coordination, minute-taking and planning.
• Assist with financial processes such as petty cash, invoice processing and maintaining records.
• Develop problem-solving skills to help staff, customers and partner agencies.
• Manage your time effectively while completing your Level 3 apprenticeship qualification.

Requirements

• Maths and English at RQF Level 2 in Maths and English (or equivalent)
• Organised and able to manage own workload
• Effective communicator with strong interpersonal skills
• Working knowledge of Microsoft Office
• Accurate and attentive to detail
• Motivated to learn and committed to personal development.

Benefits

• Earn a salary while completing a nationally recognised qualification
• Supportive managers and colleagues
• A welcoming workplace that values inclusion and wellbeing
• Excellent employee benefits including annual leave, pension and development opportunities
• A diverse range of benefits to help and support you during your employment.