Administer, monitor, and improve cloud-based enterprise applications, ensuring best practices, security, performance, and scalability.
Support the configuration, customization, and administration of Salesforce, including user management, enhancements, data integrity, and security.
Participate in projects related to new enterprise application selection, expansion, migrations, and decommissioning.
Document processes, configurations, and best practices for application management, integrations, and support.
Manage Salesforce users, profiles, roles, permission sets, and access reviews.
Configure Salesforce using declarative tools such as Flows, workflows, validation rules, and approval processes.
Coordinate Salesforce releases, testing, and deployment of new features.
Provide Salesforce user training, onboarding, and ongoing support.
Response to support tickets raised by internal stakeholders.

Minimum of 2-4 years of experience in administering and supporting enterprise applications and/or integrations.
At least 5 years of general IT experience
Salesforce administrator certification.
Experience administering Salesforce lightning, including configuration, customization, user management, workflows, and reporting.
Strong understanding of cloud technologies and experience with enterprise SaaS application management.
Knowledge of IT practices and experience implementing security measures for enterprise applications.
Hands-on experience with Salesforce automation tools such as Flows.
Experience creating and maintaining reports, dashboards, and analytics in Salesforce.
Ability to translate business requirements into scalable solutions.

Enterprise Application Administrator

Key skills