The Vice President, Revenue is accountable for driving sustainable revenue growth and retention across the full customer lifecycle.
This role owns all customer-facing revenue functions, including Sales, Customer Success, Account Management, Support, and CX, with direct responsibility for bookings, expansion, renewals, churn, and net revenue retention.
As a core member of the senior leadership team, this role sets and executes go-to-market strategy and revenue plans with material P&L accountability.
Reporting to the CEO, the Vice President, Revenue partners closely with Marketing, Product, Finance, Business Intelligence, Revenue Operations, and Engineering to ensure tight alignment between customer experience, operating discipline, and commercial outcomes.
Partner with cross-functional leaders to identify, test, and scale new revenue levers, channels, and coverage models, providing executive direction, prioritization and judgement while enabling functional owner(s) to execute autonomously.

15+ years of experience in senior revenue leadership roles within SaaS or marketing technology companies.
Demonstrated ownership of end-to-end revenue organizations, including Sales, Customer Success, Account Management, and Support.
Proven experience driving growth and retention in high-volume, transactional or product-led (PLG) environments serving SMB and mid-market customers
Experience with SMS, messaging platforms, or adjacent martech solutions strongly preferred.
Track record of delivering sustainable revenue growth and improving net revenue retention.
Strong command of SaaS and subscription economics, including bookings, expansion, churn, NRR, GRR, LTV, and CAC.
Hands-on operator comfortable leading through change and operating effectively within existing resources.
Experience building, developing, and evolving high-performing revenue teams.
Ability to partner effectively with Product, Marketing, Finance, Revenue Operations, and Engineering.
Executive presence with the ability to communicate clearly at the C-suite and Board level.

VP of Revenue

Key skills