Provide technical advice and support to sales, distribution partners, and customers regarding specific applications and production processes within industry segments.
Create technical content for marketing activities, including application or video tutorials.
Engage with external control groups in public platforms to stay updated on market trends.
Develop and foster relationships with controls engineers at customer organizations.
Maintain regular communication with other MAEs and Technical Support colleagues across North America to share product and application information.
Onsite customer support for prototype startups in order to do “proof of concept”.
Establish and maintain a repository of common software applications and libraries to streamline the commissioning process.
Requirements
Bachelor’s Degree (BS in Mechatronics Engineering, Electrical Engineering or Mechanical Engineering)
5-10+ years minimum experience in project managing, controls engineering, sales, and technical support in industrial automation
Experience in Festo a plus
Mechatronics, electromechanical or robotics engineering