Associate Product Operations Specialist

Role Overview

• Conduct quality assurance of products created or updated, ensuring accuracy and functionality, in support of Sales Team partners.
• Execute processes that increase efficiency and ensure consistent execution across teams.
• Serve as a liaison across internal stakeholders in the GTM and ongoing sampling process to ensure clear communication, alignment, and timely issue resolution.
• Contribute to a culture of continuous improvement by identifying gaps and piloting new operational approaches.

Requirements

• 1 year of experience in Product Operations, Product Management, Program Management, Business Operations, or a related field
• Organizational and project management skills
• Familiarity with data analysis, reporting, and business systems (e.g., Salesforce, NetSuite, Jira, and/or similar tools)
• Strong written and verbal communication skills with the ability to collaborate across diverse teams
• Analytical and detail-oriented with a proactive approach to solving problems
• Preferred: Experience in the education sector or curriculum publishing
• Required: Bachelor’s degree in Business Administration, Operations Management, Education, or a related field

Benefits

• A cover letter and resume are required to be considered for this position.
• New employees will be required to successfully complete a background check.
• Equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws.
• Commitment to the principles of fair employment and the elimination of all discriminatory practices.