People Services Specialist – HR

Role Overview

• Responding to UK, Ireland and Guernsey Country queries (‘tickets’) raised in Service Now (internal HR case management system) by employees within the agreed Service Level Agreements
• Approving data requests in Workday (HR system) as required including absence, job changes, global mobility moves etc. and complete required documentation in collaboration with the employee and Regional People Partner.
• Carrying out the end to end lifecycle processes for employees in conjunction with internal stakeholder and People Services team (onboarding, contracts and amendments; probation renewals, offboarding etc.)
• Building knowledge and understanding of HR policies, practices and procedures including employee benefits and assist in maintaining Quick Reference Guides (QRG’s) in our internal library.
• Liaising with our Benefits and Payroll teams to ensure data is accurately reflected for benefits and payroll administration.
• Maintaining electronic employee files.
• Supporting on ad-hoc projects

Requirements

• Strong HR Administrator with at least 2 years’ experience who may have worked previously within an HR/People Services environment ideally within a global organization.
• Experience of supporting the UK is preferred.
• Additional EMEA locations experience would be an advantage.
• Experience of People Services processes would be an advantage.
• Experience of Workday and / or Service Now preferred but not essential.
• Excellent organisation and administration skills
• Fluent English (written and spoken).

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.