Principal Technical Program Manager

Role Overview

• Lead end-to-end execution of GTM-driven technical programs, including product launches, growth initiatives, and post-launch optimization
• Develop and maintain integrated program plans across multiple technical and GTM teams, ensuring visibility into status, dependencies, and outcomes
• Partner with Product, Marketing, Sales, Analytics, and Engineering to align technology delivery with GTM strategies and business goals
• Drive clarity on outcomes, deliverables, milestones, and cross-functional dependencies across GTM and platform teams
• Enable successful product launches and releases, including readiness across systems, operations, and customer experience
• Collaborate with stakeholders to simplify complex technical concepts and drive data-informed decisions impacting acquisition, conversion, and retention
• Identify risks and proactively mitigate issues that could impact launch timelines, customer experience, or revenue goals
• Lead cross-functional alignment, removing blockers and ensuring execution across globally distributed teams
• Support roadmap planning and prioritization aligned with GTM calendars, campaigns, and business priorities
• Manage day-to-day program execution, including communication, stakeholder updates, and milestone tracking
• Organize and facilitate User Acceptance Testing (UAT) and launch readiness activities to ensure high-quality releases
• Drive post-launch monitoring and continuous improvement based on performance metrics and customer feedback
• Communicate program progress and outcomes across all levels, including senior leadership, with a focus on business impact

Requirements

• Bachelor’s degree in Engineering, Computer Science, Business, or related field
• 8+ years of experience as a Technical Program Manager, Technical Product Manager, or Product Manager
• Proven experience delivering GTM-aligned programs, including product launches, growth initiatives, or customer-facing platforms
• Strong experience working across business and technical teams on complex, cross-functional initiatives in fast-paced environments using Agile methodologies
• Solid technical background with strong problem-solving and analytical skills
• Demonstrated ability to translate technical execution into business and customer impact
• Excellent communication and stakeholder management skills across technical and non-technical audiences
• Strong operational mindset with a focus on scalability and execution excellence
• Experience with tools such as Confluence, Airtable, Jira, Asana, MURAL, Lucidchart

Benefits

• Health and financial benefits
• Time away and everyday wellness