As a ServiceNow specialist, you design architecture concepts for product and project solutions
You support and shape ServiceNow projects from consulting and design to implementation and go-live
You analyze and design business requirements in the ITSM, HR, and/or CS domains and implement them
You conduct business analyses to derive optimization measures for digital workflows
Configuring and customizing ServiceNow modules is part of your responsibilities
You support onboarding/mentoring of our junior consultants
Managing (sub-)projects, stakeholder management, and reporting are part of your duties
You take ownership of and continuously develop our ServiceNow service portfolio independently and proactively

Professional experience in IT architecture, software development, technology consulting, and/or systems integration
Knowledge of common connectors/APIs for interface integration
Experience with JavaScript and knowledge of web technologies and databases
Domain experience, preferably in IT service management, HR, and/or customer service
Analytical and conceptual skills, and enjoyment in acting as the interface between IT and the business
Experience with ServiceNow is ideal
University degree
Fluent German and English skills
Willingness to travel within the DACH region for consulting projects is not a deal-breaker for you

Attractive, performance-based compensation
A family-friendly company with flexible working hours: remote, at client sites, or in the office
Excellent working atmosphere with flat hierarchies and short decision-making processes
Individual development and training opportunities — because our employees’ know-how moves us forward
Exciting projects in an innovative and international environment with cutting-edge technologies
Teamplay is important to us
30 days of vacation

Architect ServiceNow – M/W/D

Key skills