Coupa System Administrator – Global P2P

Role Overview

• Act as the global system administrator for Coupa, managing configurations, user roles, approval workflows, and system controls.
• Maintain platform stability and ensure system settings align with PayJoy’s P2P policies and operational processes.
• Manage user provisioning, access controls, and system permissions.
• Configure and maintain Coupa modules including Invoicing, Expenses (T&E), Purchase Order, Supplier Management, and Approval Workflows.
• Support business teams in implementing process improvements and configuration updates.
• Maintain documentation of system configurations and process logic.
• Own the evaluation and deployment of Coupa quarterly releases, ensuring new features are tested, documented, and implemented when applicable.
• Test and validate system changes in sandbox environments before deployment.
• Coordinate with internal teams to safely roll out system updates globally.
• Support and maintain integrations between Coupa and ERP systems (NetSuite).
• Collaborate with Finance, Engineering, and system integration teams to troubleshoot integration issues.
• Ensure accurate data synchronization between systems
• Identify opportunities to improve automation and efficiency within the Coupa platform.
• Maintain governance over system changes to ensure compliance with financial controls and audit standards.
• Support internal stakeholders with system best practices and configuration recommendations.
• Serve as the main point of contact for Coupa-related inquiries across Finance, Accounting, Procurement, and Treasury teams.
• Coordinate with external partners or consultants supporting Coupa implementations or enhancements.
• Provide guidance and training to internal users when new features or process updates are introduced.

Requirements

• Bachelor’s degree in Accounting, Finance, Information Systems, or a related field.
• Proven experience as a Coupa Administrator or Coupa System Specialist.
• Hands-on experience managing Coupa configuration and platform administration.
• Experience supporting Coupa integrations with ERP systems (preferably NetSuite) including invoice, payment, suppliers, and expense data synchronization.
• Experience working with global organizations and multi-region operations, preferably including LATAM or Asia.
• Strong analytical and problem-solving skills.
• Experience with Coupa Pay, supplier onboarding, or P2P automation projects.
• Experience working with API or middleware integrations.
• Ability to work cross-functionally with Finance, IT, and operational teams.
• Advanced English proficiency (written and verbal).

Tech Stack

• ERP

Benefits

• 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
• Life insurance.
• Phone finance, Headphone, home office equipment and wellness perks.
• 30 days of Christmas bonus.
• 20 days paid Vacation.
• 50% Vacation premium.
• 13% Saving funds.
• $2,000 MXN monthly grocery coupons.
• $2,000 USD annual Co-working Travel perk.
• $2,000 USD annual Professional Development perk.