Act as the global system administrator for Coupa, managing configurations, user roles, approval workflows, and system controls.
Maintain platform stability and ensure system settings align with PayJoy’s P2P policies and operational processes.
Manage user provisioning, access controls, and system permissions.
Configure and maintain Coupa modules including Invoicing, Expenses (T&E), Purchase Order, Supplier Management, and Approval Workflows.
Support business teams in implementing process improvements and configuration updates.
Maintain documentation of system configurations and process logic.
Own the evaluation and deployment of Coupa quarterly releases, ensuring new features are tested, documented, and implemented when applicable.
Test and validate system changes in sandbox environments before deployment.
Coordinate with internal teams to safely roll out system updates globally.
Support and maintain integrations between Coupa and ERP systems (NetSuite).
Collaborate with Finance, Engineering, and system integration teams to troubleshoot integration issues.
Ensure accurate data synchronization between systems
Identify opportunities to improve automation and efficiency within the Coupa platform.
Maintain governance over system changes to ensure compliance with financial controls and audit standards.
Support internal stakeholders with system best practices and configuration recommendations.
Serve as the main point of contact for Coupa-related inquiries across Finance, Accounting, Procurement, and Treasury teams.
Coordinate with external partners or consultants supporting Coupa implementations or enhancements.
Provide guidance and training to internal users when new features or process updates are introduced.
Requirements
Bachelor’s degree in Accounting, Finance, Information Systems, or a related field.
Proven experience as a Coupa Administrator or Coupa System Specialist.
Hands-on experience managing Coupa configuration and platform administration.
Experience supporting Coupa integrations with ERP systems (preferably NetSuite) including invoice, payment, suppliers, and expense data synchronization.
Experience working with global organizations and multi-region operations, preferably including LATAM or Asia.
Strong analytical and problem-solving skills.
Experience with Coupa Pay, supplier onboarding, or P2P automation projects.
Experience working with API or middleware integrations.
Ability to work cross-functionally with Finance, IT, and operational teams.
Advanced English proficiency (written and verbal).
Tech Stack
ERP
Benefits
100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
Life insurance.
Phone finance, Headphone, home office equipment and wellness perks.