Quality Manager

Role Overview

• You will be an integral member of the Operations Management Team tasked with leading, developing, and maintaining quality initiatives.
• Establish and maintain quality standards, protocols, and procedures through the application of continuous improvement processes, root cause analysis, statistical process control techniques, product inspections, quality system audits, and other quality related and tools.
• Identify opportunities for process optimization and implement strategies to enhance efficiency and reduce defects through LEAN methodologies.
• Collaborate with suppliers to maintain quality standards for incoming materials and components.
• Conduct supplier audits and establish performance metrics to ensure consistency and reliability.
• Implement robust quality control measures throughout the production process, including inspections, testing, and validation procedures, to detect and address deviations from quality standards.
• Lead investigations into quality issues, conduct root cause analysis, and implement corrective and preventive actions to mitigate recurrence and improve overall quality performance.
• Provide training and support to employees on quality management systems, tools, and techniques to foster a culture of continuous improvement and quality consciousness across all levels of the organization.
• Generate regular reports to communicate quality performance and drive decision-making.
• Act as a liaison between quality assurance and customer-facing teams to address customer feedback, complaints, and concerns.
• Perform other duties and special projects as required.
• Actively participate in providing a safe and harmonious working environment for all employees.

Requirements

• Bachelor’s degree in engineering, quality management, or a related field required.
• Certification in quality management (e.g., Six Sigma Black Belt, ASQ Certified Quality Manager) is advantageous.
• 10+ years of experience in a high-volume manufacturing environment with at least 7 of those years in a quality role and at least 5 years in a management position.
• Previous experience in a quality function relating to metal fabrication, metalworking and/or metal finishing environment is highly preferred.
• Previous experience implementing LEAN methodologies such as statistical process control, root cause analysis and quality system programs and audits.
• Advanced Excel skills with the ability to create graphs and develop statistical information regarding product quality and process capability.
• Excellent analytical and problem-solving abilities with a keen attention to detail and a commitment to accuracy.
• Ability to multitask and prioritize projects under tight time deadlines.

Benefits

• Competitive Salary
• Paid Vacation, Sick Time, and Paid Company Holidays
• Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career