Key skills
CloudElasticSearchITSMKubernetesEKSElasticsearchDatadogOpenTelemetryAgileScrumKanban
About this role
Role Overview
- Act in the implementation, administration, maintenance and evolution of the observability platform.
- Configure and operate observability tools, manage agents and collectors, and enforce retention policies and performance tuning.
- Build dashboards, alerts and workflows, and perform incident troubleshooting.
Requirements
- Strong experience with Datadog or Elasticsearch, including implementation, administration, maintenance and platform evolution.
- Expertise in configuring and operating the tool, including: management of agents and collectors; retention policies; performance tuning; consumption/licensing; and platform organization and governance.
- Experience with application instrumentation.
- Practical knowledge of OpenTelemetry, distributed telemetry and modern observability.
- Ability to analyze and correlate metrics, logs and traces.
- Experience with advanced troubleshooting, incident investigation, profiling, tracing and root cause analysis.
- Experience building dashboards, alerts, queries, notebooks and workflows within the tool.
- Knowledge of integrations via APIs, webhooks and native connectors, including scenarios with ITSM/CMDB and monitoring tools.
- Experience with cloud environments and distributed applications.
- Experience with Kubernetes/EKS and monitoring/instrumentation of containerized workloads.
- Familiarity with agile practices such as Scrum and Kanban.
- Preferred: advanced mastery of Datadog or Elasticsearch.
- Experience in high-data-volume environments, with multiple services and distributed architectures.
- Experience in 24/7 operations and scenarios with high availability and resilience requirements.
- Experience supporting business-critical applications, preferably in sectors with high operational demands such as retail, finance, logistics or e-commerce.
- Knowledge of observability applied to microservices, APIs, messaging and hybrid/cloud environments.
- Experience integrating observability with incident management and problem management processes.
- Experience with observability automation as code.
Tech Stack
- Cloud
- ElasticSearch
- ITSM
- Kubernetes