Key skills
SQLAIProject ManagementStrategic PlanningSales
About this role
Role Overview
- Own capacity planning and forecasting
- Steer budget performance and identify efficiency levers
- Turn analysis into action and deliver measurable productivity gains
- Build and improve measurement tools
- Drive cross-functional projects to improve service performance
Requirements
- At least 3 years of experience in a similar role (Workforce Manager, Business Analyst, Sales/Revenue Operations, Project Management, or Strategic Planning)
- Strong Excel skills (forecasting, modeling)
- Solid SQL capabilities to manipulate large datasets independently
- Understanding of business and finance fundamentals (cost-to-serve, unit cost)
- Fluency in English and French (B2-C1 level)
Tech Stack
- SQL
Benefits
- Unlimited access to the best AI tools
- Strong focus on diversity and merit-based hiring