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Collections Supervisor at First American | JobVerse
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Collections Supervisor
First American
Remote
Website
LinkedIn
Collections Supervisor
South Carolina, United States of America
Full Time
3 weeks ago
$58,400 - $77,900 USD
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Key skills
Mentoring
Communication
Time Management
About this role
Role Overview
Lead daily team operations by monitoring queue activity and prioritizing workload
Gather, analyze, and report collections data
Assist in monitoring team performance metrics, identifying trends or gaps
Provide training, coaching, mentoring, and side-by-side support to specialists
Review and maintain detailed account documentation
Conduct annual performance reviews and deliver ongoing performance evaluations
Support hiring and onboarding efforts by participating in candidate interviews
Perform special projects, audits, or analyses as required
Requirements
Bachelor’s degree or equivalent combination of education and experience
3-5 years of mortgage servicing and collections experience
2+ years demonstrated experience in a lead or supervisory role
Strong understanding of collections procedures, best practices, and regulatory requirements
Working knowledge of the U.S. Bankruptcy Code and related bankruptcy procedures and regulations
Strong verbal and written communication skills
Excellent time management and organizational skills
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
Apply Now
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