Collections/Billing Representative

Role Overview

• Edit, bill, and collect payment on complex and unique outstanding claims
• Investigate reasons for unpaid balances from insurance companies
• Bill and/or collect outstanding/delinquent payments or issue payments
• Research and identify trends and develop methods to improve results
• Troubleshoot both internal & external issues and insurance denials
• Work independently to resolve unpaid balances while following company policies
• Collaborate effectively with internal business partners and external payers

Requirements

• High school diploma or GED required; Associate’s degree or equivalent work experience strongly preferred
• Professional experience in healthcare collections highly preferred
• Accounts receivable background preferred
• Proficient in Microsoft Office with working knowledge of Microsoft Excel
• RX Home experience highly preferred
• Self-motivated and goal-oriented
• Independent and proactive problem-solving skills
• Ability to manage multiple priorities
• Solid written and verbal communication skills
• Strong research and analytical skills
• Team player with a positive attitude
• Detail oriented
• Solid organizational skills

Benefits

• Medical, vision, and dental insurance
• 401(k)
• Company paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year
• Paid holidays