Manage and execute daily operational tasks, including updates to DocuSign CLM intake forms and agreement templates (e.g., Service Orders, Amendments, Master Agreement, etc.).
Conduct User Acceptance Testing (UAT) for process changes and enhancements in Salesforce (Accounts, Opportunities) and Salesforce CPQ (Products, Quoting).
Partner with the various GTM Ops Teams to identify, solution, and implement process improvements across our end-to-end sales lifecycle.
Act as a key liaison between the GTM Ops Teams and our technical IT partners, translating business needs into technical requirements.
Develop a deep understanding of our sales processes and become the go-to technical subject matter expert (SME) for the business on tools like Salesforce, Salesforce CPQ, and DocuSign CLM.
Support strategic projects aimed at enhancing our sales technology stack and operational workflows.

A strong desire and demonstrated ability to learn new tools and processes quickly.
A natural technical aptitude and the ability to bridge the gap between business stakeholders and technical teams.
Excellent problem-solving skills and a detail-oriented mindset.
Strong communication and collaboration skills.
A proactive and enthusiastic approach to tackling new challenges.
Hands-on experience with Salesforce (CPQ) and/or DocuSign CLM

Sales Operations Intern

Key skills