Serve as the subject matter expert (SME) for assigned SaaS applications and integrations
Manage application lifecycle, including provisioning, configuration, maintenance, and decommissioning
Design and implement automation for user management, reporting, and data synchronization
Ensure compliance with internal security, access management, and audit standards
Troubleshoot and resolve complex incidents escalated from Administrators 1–2 levels
Document system configurations, workflows, and technical procedures
Partner with Security and IT teams to enhance SSO, MFA, and data protection measures

At least 3+ years of experience in SaaS application administration or enterprise IT systems management
Minimum 2 years of hands‑on experience in Tier 2 (L2) technical support within an enterprise environment
Degree in computer science, information systems, or relevant field
In-depth knowledge of SaaS and cloud platforms (Microsoft 365, Atlassian suite, ServiceNow, Zoom, Slack, etc.)
Experience with SSO/MFA integration (Okta, Azure AD, or similar identity providers)
Proficiency in automation and scripting (PowerShell, Python, or API-based workflows)
Experience working with ticketing systems like ServiceNow or Jira, and familiarity with ITSM best practices, including the ITIL framework
English proficiency sufficient to communicate with international teams

21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
Free access to Bookster library platform for borrowing your favorite books for free
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Application Administrator III

Key skills