Mechatronics Application Engineer

Role Overview

• Provide technical advice and support to sales, distribution partners, and customers regarding specific applications and production processes within industry segments.
• Create technical content for marketing activities, including application or video tutorials.
• Engage with external control groups in public platforms to stay updated on market trends.
• Develop and foster relationships with controls engineers at customer organizations.
• Maintain regular communication with other MAEs and Technical Support colleagues across North America (Canada, United States, and Mexico) to share product and application information.
• Onsite customer support for prototype startups in order to do “proof of concept”, good working knowledge of third-party PLC software, network configuration and device integration coverage including product sizing and selection.
• Establish and maintain a repository of common software applications and libraries to streamline the commissioning process for customer applications.
• Gather customer feedback on product and solution usage and relay it to Product Management for future development.
• Collaborate closely with the Technical Support department to provide timely solutions for technical support tickets.
• Evaluate the technical and commercial feasibility of proposals based on comprehensive technical and application knowledge.
• Discuss technical proposals, including controls and electromechanical products and solutions to optimize machine performance with a strong focus to increase component sales.
• Contribute to discussions on machine concepts to optimize the design of automated machinery, defining specifications and concepts.

Requirements

• Bachelor’s Degree (BS in Mechatronics Engineering, Electrical Engineering or Mechanical Engineering)
• 5-10+ years minimum experience in project managing, controls engineering, sales, and technical support in industrial automation
• Experience with IEC61131-3 programming languages
• Familiarity with CODESYS, Rockwell Automation Studio 5000, Siemens TIA Portal, Beckhoff TwinCAT 3 and/or Omron Sysmac Studio
• Familiarity with EtherCAT, EtherNet/IP, PROFINET, Modbus TCP, TCP/IP, IO-Link
• Ability to size and design servo motor applications
• Familiarity with pneumatics and pneumatic control logic
• Troubleshooting skills
• CAD knowledge
• Excellent communication and presentation skills

Tech Stack

• TCP/IP

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Remote work options