Learning and Quality Administrator

Role Overview

• Coordinate training programs end-to-end, including scheduling, logistics, and stakeholder collaboration
• Administer onboarding for new hires (learning accounts, system access, LMS setup)
• Manage LMS operations, including user management, content uploads, and reporting
• Support training delivery logistics (materials, virtual/physical rooms, speakers, IT/HR coordination)
• Maintain accurate training records, attendance data, feedback, and analytics reports
• Coordinate training communications and Training Needs Analysis (TNA) activities
• Maintain knowledge management systems and ensure content accuracy
• Provide administrative support for quality processes, call calibrations, and reporting
• Arrange travel and logistics related to training when required

Requirements

• Experience in an administrative, coordination, or project-based role (essential)
• Background in Learning & Development or quality support is an advantage
• Bachelor’s degree preferred
• Experience in international or cross-border environments is a plus