Lead the collections process, with a strong focus on reducing overdue debt.
Proactively follow up with customers to ensure timely payments.
Negotiate and implement payment plans for overdue accounts.
Manage high-value/complex customer accounts and handle escalations.
Oversee billing and invoicing, ensuring accuracy and timely issue of invoices.
Monitor customer accounts and maintain up-to-date AR ageing reports.
Conduct debtor reviews and report on overdue balances to management.
Perform credit checks and support credit risk assessments for new and existing customers.
Resolve account discrepancies, billing errors, and customer disputes promptly.
Recommend and implement process improvements to strengthen billing, collections, and cashflow.
Mentor and guide junior AR staff in both billing and collections best practices.
As required, reconcile balance sheet accounts
As required, reconcile End of Month Bank Statements
Utilise multiple inboxes for communication
Provide support to the wider Finance group

Employee benefits, recognition, and wellbeing platform
Career growth via succession planning, internal promotions, and mentorship opportunities
Ongoing investment in professional development through industry and technology certifications, and study assistance
Mental health support through our Employee Assistance Program
Support for family and caring responsibilities, including paid parental leave
Employee referral program, with monetary incentives offered

Senior Account Receivables Officer – 6 Months Contract, Full Time

Key skills