Serves as customers’ primary specialty products and services sales contact.
Manages the relationship with each account in an effort to ensure customer satisfaction through ongoing identification of customer needs and expectations.
Identifies, builds, and maintains customer and stakeholder relationships.
Networks and manages customer relationships throughout the supply chain in support of assigned territory/accounts.
Continuously grows and maintains understanding of the hospital value analysis team and the relationships between manufacturers, distributors, Group Purchasing Organizations, and procedural supply chain.
Thoroughly learns and maintains current knowledge of the company’s specialty products, services, and competitors’ landscape.
Works with department administrators, clinicians, supply chain, and value analysis teams on all customer issues.
Logs sales activities into the Customer Relationship system.
Orchestrates a strategic and tactical approach and selling plan to drive sales.
Forecasts, meets, and exceeds assigned sales quota through specialty product sales.
Manages contract & pricing negotiations, and performs contract management.
Provides quotes and supports all aspects of the bidding process.
Grows and manages assigned specialty product accounts/territory efficiently and effectively.

4 or more years of relevant sales experience (Business to Business Sales, Account Management, Healthcare Supply Chain, Healthcare Products, etc.)
Very strong understanding of hospitals and how large hospital systems operate and/or the distribution industry and how warehouse/delivery operations function
Demonstrated functional knowledge of healthcare industry and the perioperative space
Demonstrated understanding of advanced selling techniques, including strategic selling, team selling and consultative/conceptual selling and sales performance metrics
Deep knowledge and understanding of CRM software and Account Management software systems (Salesforce)
General understanding of MS Office (particularly MS Excel)
Very strong financial management skills specifically in pricing, forecasting and developing cost justifications for product or service solutions
Demonstrated ability to profitably manage a portfolio of customer accounts as well as to significantly grow sales
Ability to create successful sales strategies for products, solutions and service offerings
Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
Excellent negotiation skills with an ability to influence most senior levels in an organization.
Excellent project management, organizational and planning skills.

Comprehensive Healthcare Plan
Medical, dental, and vision plans start on day one of employment for full-time teammates.
Educational Assistance
We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
Employer-Paid Life Insurance and Disability
We offer employer-paid life insurance and disability coverage.
Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
Health Savings Account (HSA) and 401(k)
We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
Paid Leave
In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

Clinical Product Specialist

Key skills