PACS Program Administrator

Role Overview

• Serve as the primary PACS contact for radiologists and MRI technologists.
• Configure and maintain worklists, hanging protocols, user roles, and image routing to optimize diagnostic workflows.
• Translate radiologist workflow needs into actionable system configurations.
• Continuously evaluate workflow performance and recommend enhancements that improve efficiency and quality.
• Support onboarding of new radiologists, scanners, and imaging sites to ensure seamless clinical integration.
• Oversee day-to-day PACS functionality to ensure high availability and uninterrupted clinical operations.
• Monitor system performance, storage capacity, and latency to proactively prevent disruption.
• Troubleshoot PACS, viewer, modality, and integration issues, coordinating with Clinical Engineering and IT as needed.
• Partner on system upgrades, integrations, and testing to ensure clinical readiness prior to deployment.
• Remove duplicate studies and correct metadata discrepancies.
• Merge prior Prenuvo exams and import outside imaging when requested.
• Resolve patient alias discrepancies and incorrect registrations.
• Edit manually registered entries when RIS integration fails.
• Add and validate new imaging sequences as protocols evolve.
• Audit image quality, data integrity, and workflow consistency across sites.
• Support HIPAA compliance and role-based access controls.
• Maintain downtime workflows and disaster recovery readiness.
• Conduct regular audits aligned with clinical quality and regulatory standards.
• Maintain documentation for system configurations, workflow logic, and escalation pathways.
• Participate in validation testing of new imaging tools and workflow changes prior to clinical rollout.
• Act as the translator between radiologists and engineering teams.
• Ensure clinical requirements are clearly defined before technical implementation.
• Provide PACS performance updates and insights during clinical operations meetings.
• Maintain structured communication pathways for issue escalation and resolution.

Requirements

• 5+ years of experience as a PACS Administrator, Imaging Systems Analyst, or similar role
• Direct experience supporting radiologists and advanced imaging workflows
• Strong working knowledge of DICOM standards, image routing, and PACS architecture
• Demonstrated ability to collaborate with engineering, IT, and product teams
• Strong troubleshooting, documentation, and stakeholder management skills
• Comfort operating in a fast-growing, multi-site healthcare organization
• Ownership mindset with strong accountability to clinical outcomes
• Bachelor’s degree in Health Informatics, Information Systems, Healthcare, or equivalent experience (nice-to-have)
• HL7, FHIR, CIIP, PARCA, and/or vendor-specific PACS certifications preferred (nice-to-have)

Benefits

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team
• Prenuvo provides free, whole-body scans to each team member
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds
• there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do
• our team gets together each week to connect, share, and socialize
• Recognizing time away to restore is vital to our wellbeing
• we have a flexible vacation policy and we will encourage you to use it
• We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable!
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family