Senior Manager, Salesforce Architecture

Role Overview

• Define and maintain enterprise‑grade Salesforce architecture blueprints across Health Cloud, Life Sciences Cloud, Service Cloud, Experience Cloud, that are integrated with downstream systems.
• Lead end‑to‑end solution design for complex, multi‑cloud, highly integrated Salesforce capabilities.
• Establish and enforce technical standards, integration patterns, data models, and architectural documentation.
• Provide technical and architectural governance across multiple concurrent initiatives.
• Lead the multi‑year Salesforce platform roadmap, aligning technical strategy with business growth and enterprise architecture.
• Introduce and scale AI/ML capabilities within applications, including Einstein, predictive analytics, and GenAI‑driven automation.
• Advise on functional and technical impacts related to ERP integrations, master data, and third‑party API connections.
• Own the technical health, reliability, and lifecycle of business‑critical Salesforce applications.
• Oversee environment strategy, release management, security posture, and GxP/compliance alignment.
• Ensure platform scalability, performance optimization, and proactive monitoring.
• Lead CI/CD implementation using Git‑based workflows and deployment pipelines (Copado, GitHub, Azure DevOps, or equivalent).
• Define and promote coding standards, conduct code reviews, and enforce secure coding practices.
• Drive automation across build, test, validation, and deployment processes.
• Establish governance and process to left-shift defect management.
• Champion engineering maturity through automated testing, static code analysis, and performance testing.
• Partner with Product Owners and Business Analysts to translate complex business needs into scalable solutions.
• Manage onshore/offshore development partners and ensure high‑quality delivery.
• Present technical recommendations and architectural decisions to senior leadership in clear, business‑aligned language.
• Provide high‑level estimation, assess budget and resource impacts, identify risks, and propose mitigation strategies.
• Architect integrations with ERP, Manufacturing, Quality, Patient Operations, and other enterprise platforms.
• Ensure robust data modeling, MDM alignment, and high‑quality data architecture across systems.
• Support API‑driven and event‑driven integration patterns.

Requirements

• Bachelor's Degree and Eight Years’ Experience OR Masters' Degree and Six Years’ Experience OR Ph.D.
• Master’s Degree with 5+ years of progressive experience in Salesforce architecture
• Bachelor’s Degree with 7+ years of relevant Salesforce architecture/technical leadership experience
• Experience working in regulated Life Sciences environment (GxP, validation, CFR Part 11) strongly preferred
• Prior experience leading multi‑cloud Salesforce implementations at enterprise scale
• Extensive experience as a Senior Salesforce Architect in enterprise environments.
• Deep expertise across Health Cloud, Life Sciences Cloud, Service Cloud, Experience Cloud, and Platform.
• Hands‑on experience with Unlocked Packages and 2nd‑Gen Packaging, including global product delivery models.
• Strong background designing solutions for Life Sciences in regulated environments with GxP, validation, and audit considerations.
• Salesforce Certified Technical Architect (CTA)
• Salesforce Application Architect and/or System Architect
• Salesforce Certified Health Cloud Consultant
• Salesforce Platform Developer II
• Salesforce Platform App Builder
• Any additional domain certifications relevant to Service Cloud, Experience Cloud, or Integration Architecture
• Advanced proficiency in Apex, Lightning Web Components, OmniScripts, Flows, SOQL, and event‑driven architectures.
• Strong experience with CI/CD, automated testing frameworks, and DevOps toolchains.
• Expertise with Git‑based version control and branching strategies.
• Deep understanding of API integrations (REST, SOAP, Mulesoft, custom middleware).
• Strong command of multi‑org strategies, enterprise security models, SSO, and identity platforms.
• Experience driving architecture for large‑scale, global digital programs.
• Ability to present complex technical concepts in clear, actionable terms for non‑technical stakeholders.
• Proven success managing offshore teams and global delivery models.
• Strong analytical, problem‑solving, and decision‑making capabilities.

Tech Stack

• Azure
• Cloud
• ERP
• SOAP

Benefits

• company-sponsored medical, dental, vision, and life insurance plans*
• discretionary annual bonus
• discretionary stock-based long-term incentives (eligibility may vary based on role)
• paid time off
• benefits package