Cultivate and manage relationships with customers at all levels, ensuring effective resolution of issues.
Work cross functionally to lead commercial negotiations and manage quote and change order pricing.
Update pipeline and sales activity on CRM system (salesforce).
Oversee projects and initiatives aimed at maximizing Operating Profit (OP) and drive site focus on efficiency programs.
Facilitate information flow and develop growth opportunities.
Manage contract negotiations with the support of Flex legal team to ensure compliance and satisfaction.
Enhance communication and drive best practices across multiple teams.
Ensure all client programs are executed in accordance with contracts, achieving key performance indicators (KPIs).
Monitor and track business risks, providing timely reports to the Flex business.
Requirements
Typically requires a Bachelor’s degree or equivalent experience
Typically requires a minimum of 8 years of sales/account management experience
Experience being a point of contact on large key business accounts
Experience working within sales of Power Distribution Equipment for Data Center Accounts
Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills
Demonstrates expert knowledge of the function and a thorough understanding of Manufacturing related business
Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas
Experience managing accounts in the Datacenter market/industry, selling Low Voltage Power Distribution (LV Switchgear, PDU, RPP, Busway, and Modular) products and services. (Preferred)