Outside Sales Representative

Role Overview

• The Outside Sales Representative (OSR) is responsible for driving incremental sales growth and profitability through account relationships
• Monitor key performance indicators for assigned professional customers and meet or exceed Sales and Margin performance to plan by working with the Pro Sales Manager
• Leverage data, customer insights, and review pertinent Pro customer satisfaction results to drive local decisions and strategies to improve competitive position and drive capability adoption
• Participate in district/regional meetings as needed
• Utilize local community events to continuously represent The Home Depot Pro brand and drive new business and grow Complex Business expansion
• Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering
• Produce new account revenue in line with current organization through individual targets/quotas
• Partner with Inside Sales Support Representative as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers
• Establish effective partnerships with assigned customers by completing in-person sales appointments
• Develop strategies focused on expanding customer base within defined sales territory
• Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth
• Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline
• Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials
• Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community

Requirements

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• Working knowledge of Microsoft Office Suite
• 5 years of professional work experience
• 2 years account management/sales management experience
• 2 plus years home improvement or home building industry experience
• Successful professional growth in a high-paced retail environment
• Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization
• Ability to leverage relationships to accomplish sales and profitability goals
• Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements
• Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately
• Strong leadership and negotiation skills; ability to persuade or influence others
• Excellent communication skills (verbal, written) and able to communicate globally.

Benefits

• N/A