Maintain and grow a portfolio of base accounts, serving as an ongoing point of contact to support relationship management needs (e.g., invoicing coordination, issue resolution, and internal escalation/coordination) to ensure client retention and identify renewal/expansion opportunities.
Drive new sales opportunities within assigned accounts and targeted prospects, including cross-sell and expansion efforts, with state and local government agencies across moderate
to long-cycle sales processes—qualify prospects, assess client needs, present Fiserv solutions, lead RFP responses, negotiate, and close new business.
Own and deliver against assigned revenue objectives by accurately managing, tracking, and forecasting revenue opportunities in a customer relationship management system, maintaining strong CRM discipline.
Effectively present value to C-level executives both remotely and in person, including discussing complex topics, negotiating, and delivering effective presentations.

5+ years of experience in public sector solution sales, driving strategies, tactics and account plans to identify, qualify and secure new clients
5+ years previous experience in outside or field sales roles
Bachelor’s degree or an equivalent combination of education, work, and/or military experience
Proven track record of consistent quota attainment in complex, consultative sales cycles
Public sector RFP experience—leading internal teams through strategy, solutioning, proposal development, and submission as deal owner
Comfortable operating in a large, matrixed organization with sound judgment and discretion (including handling confidential information)
Payments industry experience and/or experience selling financial and technology products
Strong customer service mindset with consistent follow-through.

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.

Relationship Manager

Key skills