Design and update web pages using HTML and CSS, including utilizing Bootstrap 5 for responsive layouts that work on both mobile and desktop.
Collaborate with designers, communications partners, and content contributors to manage, lay out, and optimize web content based on best practices in user experience, SEO, and accessibility.
Regularly build, edit, and redesign web pages for various university units, focusing on improving page performance, responsiveness, and user engagement.
Manage and process support requests for updates and changes, ensuring effective communication with stakeholders and adherence to content strategy guidelines.
Ensure content accuracy and timeliness through the use of CMS tools for scheduling reviews and updates.
Support large-scale projects to enhance the university's web environment, ensuring alignment with SEO, accessibility, and site performance standards.
Respond to help desk requests from CMS users, providing troubleshooting support and guidance.
Develop and share help documentation and best practices for SEO, usability, and design with CMS users across campus to enhance web content quality.
Collect and analyze feedback from CMS users to propose improvements to the CMS and overall web environment.

A diploma or an undergraduate degree in digital media, communications, marketing or web design, or equivalent education in a similar field.
2 years of combined experience in web page creation, web content management, SEO, and copyediting, preferably in a post-secondary or government environment.
Demonstrable experience building web pages and structuring websites using HTML and CSS.
Expert knowledge of enterprise Content Management Systems
Expert knowledge of best practices for web design, including responsive design, SEO and accessibility
Intermediate knowledge of CSS Frameworks such as Bootstrap
Working knowledge of Google Analytics and other digital analytics/reporting tools.
Working knowledge of Google Worksuite tools (documents, sheets, slides, Gmail, etc)
Working knowledge of photo editing tools to crop and compress images

Digital Content Coordinator

Key skills