Point of contact for Account Managers in effectively and accurately assisting with technical or program questions
Leverage CDW systems and processes to assist Account Managers in providing solutions to their customers
Identify ways to increase partner profitability through program utilization and solution selling
Achieve assigned revenue and profit goals that align to company objectives
Assist partners to execute the mutually agreed upon strategies between the partner and CDW through sales awareness activities
Educate Account Managers on the products and resources to help them become as self-sufficient as possible
Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers
Completion of monthly scorecard tracking sales interactions
Obtain relevant industry and/or partner certifications and attend approved outside trainings
Provide feedback to CDW Product Management & Purchasing concerning stocking levels and sales trends/feedback
Adhere to ethical and fair business practices, following the CDW Way Principles
Maintain effective communications with all stakeholders
Participate in annual performance review and talent review processes
Maintain expense expectations
Travel as needed
Other special projects upon request

Bachelor’s Degree or 3 years’ experience in sales or marketing
Ability to communicate effectively and in a constructive manner with management, peers and coworkers
Strong passion for learning and teaching others
Demonstrated group presentations skills
Motivated and self-starting
Ability to think creatively and develop proactive ideas to grow sales
Strong problem-solving skills
Ability to focus on certain areas of technology driven by partner focus or company technology objectives
Ability to understand, remember, and apply oral and/or written instructions or other information
Ability to organize thoughts and ideas into understandable terminology
Ability to multi-task, organize and prioritize
Ability to apply common sense in performing job
Ability to understand and follow basic instructions and guidelines.
Ability to travel as needed
Experience in technology sales or marketing
Relevant industry or partner technical certifications

Client Partner Specialist

Key skills