About this role
Role Overview
- Responsible multiple facets of patient account coordination including insurance/benefit verification, denials management, and collections
- Responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for
- Assisting patients in enrolling in those programs
- Monitoring services rendered
- Billing the assistance programs for the applicable funds
- Requires a thorough understanding of claims programs for the applicable funds
- Requires a thorough understanding of claims procedures and insurance company regulations
- Requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements
- Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Requirements
- A minimum of 3 years related experience required
- Some college hours in Business, Finance and/or Accounting related courses preferred
- Interpersonal, organizational, and analytical skills required
- Must possess ability to work in stressful situations, meet deadlines, and perform daily responsibilities with consistent accuracy
- Ability to use logic, good judgment and be able to rapidly identify and initiate corrective actions when problems arise
- Must be able to communicate effectively providing good written and oral direction to co-workers
- Must be able to deal effectively with VBO management and co-workers in demanding situations.
Benefits
- medical, dental, and vision coverage
- paid time off
- tuition support
- matched retirement plans for team members working 32+ hours per pay period