Key skills
SFDCCommunicationRemote WorkAccount ManagementSales
About this role
Role Overview
- Provide proactive engagement for small to mid-size district partners
- Own long-term retention and relationship-building with K-12 decision-makers
- Lead the renewal process and secure timely contract renewals
- Facilitate Executive Business Reviews to show how ClassDojo drives results
- Build data-driven account plans and leverage customer feedback for growth
- Collaborate with Success and Implementation team to deliver cohesive support
Requirements
- 5+ years of some combination of Sales, Account Management, or Renewal management in K-12 Education Technology
- Proven experience expanding networks within organizations to include executive stakeholders and strategic contacts.
- Proven experience gathering referrals, closing renewals and expansions, navigating procurement, legal, and budget processes
- Strong written and verbal communication skills. Experience presenting to and influencing executive stakeholders.
- High empathy and emotional intelligence: ability to understand customer goals and find workable solutions to their needs.
- Ability to learn new technology and products quickly and comfortable with products such as SFDC, Notion, and Asana.
- Demonstrated ability to take full ownership of a portfolio of ~40-60 accounts.
Tech Stack
- SFDC
Benefits
- Health insurance
- Equal employment opportunity
- Accommodations for disabilities or special needs
- Remote work options