Business Support Analyst II

Role Overview

• Maintain the Procurement Office Applications including The Procurement Development Application (PDA), Consultant Evaluation (CE) Application, Professional Prequalification Application (PPQ), Consultant Invoice Transmittal System (CITS) and Automated Fee Proposal (AFP) and provide reporting
• Maintain liaisons with other Department offices and outside agencies to identify essential procurement related information
• Provide assistance to Procurement Office staff, and associated customer base, in troubleshooting system problems and data inconsistencies
• Produce written deliverables including, but not limited to: business process diagrams and narratives, requirements, specifications, business or technical analyses, test plans, test cases, training materials, meeting agendas and related action items, presentations, project proposals/charters, basic schedules and timelines, status reports and procurement recommendations
• Serve as the point of contact for issues/concerns regarding the PDA, CE and PPQ systems and databases
• Communicate necessary break fixes to the Consultant responsible for maintenance of applications
• Perform thorough Unit, System and Production (if applicable) environment testing after code pushes for any upgrades/changes
• Prepare and conduct presentations to the Information Technology/Operational Technology (IT/OT) Task Team and Executive Management for any enhancement proposals for consideration and approval
• Document current PDA, CE, PPQ system for ease of future training/development
• Conduct routine training on application both in person and virtually

Requirements

• 4 years of experience in computer systems analysis or computer programming
• Knowledge of Website design with Sharepoint Designer or Sitefinity
• Knowledge of Power BI, SQL Server Management Studio, SQL Server Report Builder and Visual Studio
• Knowledge of Statistical data analysis
• Knowledge of Relational database theories, concepts and access methods
• Ability to prepare computer programming specifications, test plans and create test data scenarios
• Knowledge of Governing statutes, Rule, and procedures related to Professional Services consultant contracting and consultant performance evaluation
• Skills in Microsoft Word, Microsoft Excel, and PowerPoint
• Ability to interpret and communicate technical information related to computer programming and information technology concepts, both verbally and in writing
• Ability to communicate effectively, both written and verbal
• Ability to establish and maintain effective working relationships with others
• Ability to work independently and balance multiple projects and processes simultaneously
• Ability to prepare reports, correspondence, guidelines, and PowerPoint presentations

Tech Stack

• SQL

Benefits

• Health insurance (over 90% employer paid)
• $25,000 life insurance policy (100% employer paid)
• Dental, vision and supplemental insurances
• State of Florida retirement package
• 10 paid holidays a year
• Generous vacation and sick leave
• Career advancement opportunities
• Tuition waiver for public college courses
• A variety of training opportunities
• Employee Assistance Program (EAP)