Implements compliance programs to prevent illegal, unethical, or improper business practices.
Develops ability to constructively challenge conclusions/status quo.
Supports key business initiatives by gathering and analyzing data to identify compliance risks.
May assist in suggesting resolutions.
Escalates identified risks to senior team members as necessary.
Identifies compliance impact on marketing materials, sales programs, product development, documentation review and other business initiatives.
Assesses activity for existing and emerging risks.
Evaluates the materiality of the risks identified.
Researches current laws, rules, and other regulatory requirements and drafts or assesses Compliance Manuals, Front Office materials, policies and procedures to ensure alignment.
Coordinates the compliance monitoring program and reviews activity to ensure it falls within established risk control limits.
Executes on the Compliance program objectives for assigned area, products/services, and applicable regulations.
Communicates and socializes compliance program objectives to business partners as needed.
Challenges analyses and formulates recommendations under supervision.
Prepares compliance reports and identifies issues illustrated by the reports, escalates through proper governance channels as needed.
Assists in updating or implementing new/enhanced reports to ensure timely and effective compliance with regulatory requirements.

Experience supporting Visa and Mastercard rule compliance activities.
Foundational knowledge of PCI DSS and payments compliance concepts.
Comfort communicating with merchants and internal partners.
Exposure to case or complaint handling.
Experience performing recurring compliance or risk controls.
Basic awareness of payment related regulations and laws.
2+ years of relevant professional experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

Merchant Services Compliance Program Specialist

Key skills