Senior Operations Engineer

Role Overview

• Provide 24/7/365 Tier 3 technical support for critical facility infrastructure
• Ensure operational stability, efficiency, and cost-effective performance
• Deliver Tier 3 technical support to field technicians and management
• Maintain core site readiness by identifying, documenting, and prioritizing infrastructure deficiencies
• Serve as a subject matter expert on cross functional projects
• Support disaster recovery efforts for facilities and critical infrastructure systems
• Assist program managers with preventive maintenance scheduling and execution
• Manage capacity planning for critical infrastructure across assigned core locations

Requirements

• Bachelor’s degree in related field or equivalent experience
• Minimum of 5 years of hands‑on experience with critical infrastructure, electrical systems, and AC/DC power equipment
• Ability to perform highly complex technical tasks and lead teams, vendors, and contractors on large scale projects
• Strong verbal and written communication skills for conveying technical requirements and expectations
• Positive, solutions oriented approach when working with internal and external partners
• Solid working knowledge of computing and internet technologies

Benefits

• Competitive medical, dental, vision, and life insurance
• Employee assistance program
• 401K plan with company match
• Paid time off
• Wellness programs