Develop a portfolio-level view of Payments programs, including scope, objectives, and success metrics
Collaborate with cross-functional stakeholders to ensure technical feasibility and drive projects end-to-end
Provide leadership with clear visibility into execution status, key decisions, risks, and issues
Lead planning, execution, and delivery of large-scale, cross-functional initiatives aimed at improving engineering productivity
Identify technical dependencies and align stakeholders on mitigation strategies across quarterly and bi-annual planning cycles
Manage resource planning, risk escalation, and mitigation to ensure successful program delivery
Drive clear, consistent communication across teams and leadership to ensure accountability and timeline adherence
Define and align on success criteria with stakeholders; continuously assess and mitigate risks
Partner with engineering teams to develop and maintain high-quality internal documentation
Collaborate with leadership to implement best practices and align on Payments priorities
Track and report on key performance indicators (KPIs), highlighting risks and opportunities
Operate independently across stakeholders, maintaining focus on priorities while ensuring no critical details are missed
Build a high-trust team environment, remove blockers quickly, and enable teams to perform at their best
Continuously identify process improvement opportunities with a focus on simplification and productivity

Bachelor’s degree in Computer Science or a related technical field, or equivalent experience
10+ years of experience in the software development industry
7+ years of experience as a Technical Project Manager (or equivalent role)

Staff Technical Program Manager

Key skills