Assume the administrative authority, responsibility and accountability of directing the overall management and control of the activities and programs of the Community, its residents, its employees, and financial assets.
Represent the property in dealing with outside agencies, including governmental agencies.
Participate in property surveys (inspections) made by authorized government agencies including developing and executing plans of correction when required.
Promote the property in a positive manner and effectively communicate the organizations values to residents, visitors, team members and the greater community at large.
Coach and direct Community Directors to meet the expectations and requirements of the Company including financial management, excellent service, and team member relations.
Guide and lead marketing and sales efforts to meet or exceed targeted census goals in a timely manner and in alignment with Company expectations, procedures, and regulatory requirements including the appropriate level of care.

RCFE Administrator Certificate
Two years of college required
Three years of experience providing residential care to the elderly
Prior working experience with reporting and data in RealPage Accounting and Leasing & Rents, Youve Got Leads (YGL), and ADP or other HRIS is preferred

Regional Operations Specialist – New Development

Key skills