Customer Development Managers (CDMs) report to a Channel Manager
Work closely alongside NAPA Branch Managers to build successful business relationships with target customers within their territory
With a sales focus, proactively find solutions to customer problems
Responsible for the sales and gross margin performance of their territory
Engage in duties including solving customer problems through consultation, relationship building, and understanding customer needs
Attend and participate in sales meetings, trade shows, and training sessions
Achieve sales budgets
Develop new business (business development and account management)
Foster and drive a culture of safety by putting safety first

An engaging, strong communicator, with sound negotiating skills
Solutions and service focused
Track record in account management or business development
Thrive in a KPI driven environment
Sales and/or customer management experience (automotive industry preferred)
Ability to liaise and build relationships with customers and company stakeholders
Experience using CRM systems
A valid Australian driver's licence
A passion for all things automotive

Competitive salary + generous incentives for outstanding performance
Tools of Trade including late model vehicle, mobile phone & laptop
Sales & Product training
Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
Genuinely care about supporting you to reach your full potential and offer tailored ‘Napa Know How’ career opportunities linked to your personal development plan
Company-funded, professional uniform
Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, and AMX
Paid volunteer leave allowing you to give back to your chosen charity/community organisation

Customer Development Manager – South/South Eastern Area

Key skills