Director – Cloud Services

Role Overview

• Managing a team of Sales Managers to drive the achievement of sales targets through the allocation of territories and targets resulting in outstanding sales performance
• Flawless execution of sales initiatives, activities and programs to meet sales revenue and strategy
• Fostering a collaborative and innovative team culture focused on operational excellence
• Identifying market and client needs related to Managed Services/Services in the region and/or country
• Driving the regional development of the Group Services Product, Managed Services/Services portfolio vision and roadmap
• Increasing region’s adoption to global services, standards, and service architectures
• Acting as the interface between region GTM Sales Directors, Client Partners in the country, and region Product Development teams
• Owning Managed Services/Services profit and loss, including revenue and operating profit and related TCV GP of Managed Services/Services bookings
• Coordinating the activities of sales teams, setting and measuring performance targets
• Assisting teams to deliver the best business outcome, ensuring a favorable price and protecting margins
• Planning and organizing multiple work outputs by assigning priorities and continuously reviewing objectives and goals
• Setting aggressive account strategies for regional accounts and supporting them to exploit all opportunities within this client base
• Providing assistance and coaching to their teams in order to drive the execution of the strategy across the segments they are responsible for
• Executing the sales strategy by making decisions that influence people, process and technology

Requirements

• Significant knowledge and understanding of IT industry environment and business needs
• Significant knowledge base on industry verticals as well as Managed Services/Services solutions
• Significant management and leadership skills and ability to think at a strategy level
• Excellent written and oral communication abilities coupled with excellent interpersonal skills to engage with a variety of stakeholders at a senior leadership level
• Significant business and financial acumen, with the demonstrable ability to perform cost benefit analysis and manage the budget of a team
• Political savvy with significant business negotiation, influencing and conflict resolution abilities
• Demonstrate excellent presentation skills, innovative and have a formidable client orientation aptitude
• Significant knowledge in services industry, service delivery models, process improvements, consumption models and multiple Managed Services/Services portfolios offers and GTM solution areas
• Significant knowledge in core Managed Service portfolio offers artefacts, techniques, demos, tools and deliverables
• Significant knowledge of SAFe/Scrum/Agile methodology (scale agile framework enterprise)
• Bachelor's degree or equivalent in business or marketing or a related field
• Certification and working knowledge of ITIL, Service Management and Integration preferred
• Certified Professional Salesperson (CPSP) preferred
• Significant experience with and understanding of the deliverables and value proposition of Managed Services within a product marketing context
• Significant experience in coordinating sales individuals within a similar industry, dealing with Managed Services portfolio of services
• Significant client engagement and consulting experience coupled with solid experience in client needs assessment and change management
• Significant experience in relevant services and products and understanding of industry best practices
• Significant partner/vendor relationship management experience
• Significant experience with SAFe/Scrum/Agile methodology (scale agile framework enterprise)
• Significant business development and pre-sales experience
• Significant experience as a people manager / leader gained within a quota driven sales environment

Benefits

• Equal Opportunity Employer with a global culture that embraces diversity
• Commitment to providing an environment free of unfair discrimination and harassment