Loss Prevention Security Agent

Role Overview

• Actively support the store in uniform by greeting customers, responding to pedestal alarms, and providing exceptional customer service.
• Detect and prevent theft and fraud against TJX stores.
• Assist Store Investigators during suspect apprehensions, and facilitate civil and criminal prosecution as needed.
• Conduct thorough store surveillance using CCTV and floor walking; collaborate with Organized Retail Crime (ORC) Investigators.
• Report alert signals and support Regional Internal Investigators on internal dishonesty investigations.
• Assist Supply-chain Investigators with potential losses related to the supply chain, and work with Loss Prevention Remote Investigators and District Managers.
• Identify, report, and file external incidents with law enforcement and address possible shrink opportunities.

Requirements

• Minimum High School diploma or equivalent experience.
• Retail Loss Prevention, Military, Security, Law enforcement students or other related experiences or studies are encouraged to apply.
• A provincial security license is required to be employed in this position (where applicable).
• Valid driver’s license preferred (may vary by market), with access to a vehicle and good driving record.

Benefits

• Associate discounts at our stores, available to you and eligible family members.
• Healthcare spending account.
• Retirement Savings Program.
• Associate & Family Assistance Program.
• Various well-being resources.
• Exciting career paths with growth opportunities and tuition reimbursement.
• Competitive vacation package paired with a Vacation Trade Program.
• Guaranteed 37.5-hour work week year-round.
• Reimbursed parking fees and mileage (where applicable).
• Company-provided equipment (cell phone, laptop, tools).
• Provincial security licensing training and annual fee reimbursement.