Loss Prevention Customer Service Associate

Role Overview

• Supports the District Loss Prevention Manager and Store Management
• Acts as a visual deterrent to prevent potential loss/dishonesty
• Wears a body worn camera
• Supports a positive customer shopping experience
• Maintains a strong store partnership with store teams and loss prevention
• Exercises sound judgment in decision-making
• Adheres to Company policies and supports Company culture and values
• Greets customers appropriately and demonstrates courtesy and respect
• Observes and reports any suspicious behavior or critical incidents to LP or store management
• Performs a closing safety sweep of the store with a member of management

Requirements

• Strong verbal and written communication
• Sound decision making skills
• Ability to take initiative and perform well independently
• Prioritizes/organizes workload and manages time effectively
• Able to stand for long periods of time
• 0-2 years retail or security experience

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance