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Senior Associate, Client Services at Capital One | JobVerse
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Senior Associate, Client Services
Capital One
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Senior Associate, Client Services
Plano, North Carolina, United States of America
Full Time
1 week ago
$80,800 - $92,200 USD
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Key skills
Project Management
About this role
Role Overview
Own the client experience in all interactions
Execute job duties following policies within target turnaround times
Keep stakeholders informed of status, risks, and issues
Work with partners on complaints to find solutions
Learn and become an expert in Capital One products
Research client’s industry and needs
Collaborate within and across teams to resolve client issues
Advocate for client needs with internal stakeholders
Develop effective solutions for client issues
Travel to client sites when required
Work on projects as requested
Own your individual development
Requirements
High School Diploma, GED or equivalent certification
At least 2 years of experience in client services or customer service
At least 2 years of experience in Microsoft Office or Google Suite
Bachelor’s Degree or Military experience (preferred)
3+ years of customer service, business process or project management experience (preferred)
3+ years of experience with Treasury Management (preferred)
Benefits
Health insurance
401(k) matching
Flexible work arrangements
Comprehensive and competitive benefits package
Apply Now
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