Follow up on Inbound Leads
Within 5 minutes of a lead coming into our system the inbound SDR will reach out to the prospect to qualify their needs and schedule time with an Account Executive. On average the Inbound SDR will be making 80-100 dials and sending 50-100 emails.
Engage with Prospects: Use Outreach sequences, phone calls, personalized emails, and other methods such as LinkedIn to establish rapport, answer any questions, and move prospects forward in the sales funnel.
Qualify Leads: Assess inbound leads based on predefined criteria to determine their suitability for sales conversations and pipeline development.
Schedule Demos/Meetings: Book initial meetings or product demonstrations with qualified prospects for Account Executives.
Collaborate with Sales Team: Work closely with the sales team to ensure that all qualified leads are passed along smoothly and with the appropriate context to increase conversion rates.
Maintain CRM Updates: Accurately track all lead interactions, updates, and status changes in salesforce to ensure clear communication and reporting.
Handle Objections: Address common objections and queries from prospects, guiding them toward the next steps in the sales process.
Provide Feedback: Share insights and feedback with the marketing team about lead quality and effectiveness of campaigns.

Experience in sales and/or customer facing activities in a fast-paced environment.
Curious and active listener: You have a deep hunger to learn, coupled with a willingness to experiment. You ask a lot of questions. You recognize there is a difference between "hearing" and "listening" and you even pick up on what's not being said.
Resilient and self-motivated: You're always striving to build upon previous successes. You realize that the quickest path to success is through quick failures, so you aren't afraid to jump in and try something new.
Detail oriented: The little things matter! You're able to craft a process that keeps you on track.
Tech savvy: you love experimenting with new technology, and you quickly learn and adapt to new processes.
Exceptional verbal and written communicator: You are clear, concise, professional, and engaging over the phone. You have the ability to write a confident, persuasive, and professional email.
Collaborative: When we all succeed, we're better for it. You share your recipe for success without even being asked.
Tools: Salesforce or a similar CRM
Outreach or a similar sales enablement platform
MS Office Suite, especially Outlook

Flexible paid time off, giving you the opportunity to rest, relax and recharge away from work
14 Paid Company Holidays, includes 2 floating holidays (you choose!)
A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale
Unlimited infertility coverage benefits through our medical plans
Additional supplemental health benefits offered to you and your family
401(k) retirement program with a fully vested immediate company match
16 weeks of paid parental leave for birthing and non-birthing parents
Health Savings Account (HSA) options and company contributions each pay period
Flexible Spending Account (FSA) options for pre-tax employee allocations
Annual remote work stipend to be used on wellness or home office equipment

Inbound Sales Development Representative

Key skills