About this role
Role Overview
- Provides Behavioral Health services for callers
- Enhances callers' entrance into Mercy Health Care
- Performs duties and responsibilities in line with Mercy's mission, values, and ethical standards
Requirements
- Bachelor's degree required in social work or counseling
- Ability to communicate orally and in writing
- Basic phone skills
- Ability to listen and understand complex situations
- Understanding of behavioral health issues, facility programs, insurance information, and community resources
Benefits
- medical coverage
- dental coverage
- vision coverage
- paid time off
- tuition support
- matched retirement plans