Training and Education Program Manager – Surgical

Role Overview

• Identify training needs: Drive the collaboration of the different regional stakeholders to identify skill or knowledge gaps based on roles and responsibilities.
• Training development: Partner with Global and Regional departments to deliver training courses that align with organizational goals and objectives and when required / or needed the principle of 80% standardization 20% customization will be implemented.
• Training delivery: Deliver clinical and technical content effectively using digital resources and methods such as Blended, Synchronous and Asynchronous learning.
• Training evaluation: Assess the effectiveness of the training by measuring learning outcomes through evaluations, surveys and feedback.
• Team collaboration: Foster cross departmental training collaboration that promotes a culture of learning that enhances communication efficiency and continuous improvement.

Requirements

• Bachelor’s Degree with 5 years combined experience in two or more of the following functions: medical device sales or marketing, training delivery, or other relevant areas, with a strong track record and demonstration of individual and team results
• OR Advanced degree with 3 years combined experience in two or more of the following functions: medical device sales or marketing, training delivery, or other relevant areas, with a strong track record and demonstration of individual and team results
• Hands-on experience supporting or training on Medtronic Core Surgical or Hugo™ robotic‑assisted surgery products
• Advanced degree (MBA, MA Ed, MA, or PhD)
• Launch experience with complex technologies
• Understanding of instructional design and use of adult learning principles for training curricula development
• Experience in strategy development or support
• Operating Room knowledge or experience
• Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery
• Experience in change management
• Strong commercial acumen, excellent communication skills, a genuine enthusiasm for training and development with a commitment to teamwork
• In-depth knowledge of successful field sales and support organization structure, processes, and culture
• Excellent influencing, interpersonal, communication, presentation and facilitation skills with demonstrated leadership and coaching capabilities
• Experience in multicultural organizations, particularly different learning and thinking styles
• Proven track record of ability to navigate and collaborate within a global matrix organization
• Proven track record of both individual and team achievement with a natural drive for results
• Experience with project management/project leadership, excellent planning and organizational skills coupled with demonstrated ability to manage multiple, complex projects concurrently
• Excellent spoken and written skills
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)