Set and execute Azamara’s global sales strategy to drive profitable growth across key source markets.
Translate corporate strategy into clear commercial priorities, targets, and execution plans.
Partner with the Chief Sales Officer, International to co-create the global commercial strategy, align go-to-market priorities, and establish a shared operating cadence for performance management and decision-making.
Lead annual planning cycles, including revenue forecasting, sales incentives, and investment decisions, in partnership with Finance and Revenue Management.
Provide executive oversight and strategic direction for Azamara’s Global Contact Center.
Align Consumer Sales goals, KPIs, and incentives with enterprise revenue and brand objectives.
Lead strategy and direction for trade, consortia, and strategic account relationships.
Partner with Marketing on customer acquisition, loyalty, CRM, and campaign effectiveness.
Build and sustain high-performing leadership teams with clear expectations and accountability.
Accountability for delivering revenue and profitability targets aligned to approved operating plans.

Bachelor’s degree required; advanced degree preferred.
15+ years of progressive leadership experience in sales, revenue, or commercial roles.
Experience in travel, hospitality, luxury consumer services, or complex service businesses strongly preferred.
Proven ability to lead multi-channel, customer-facing organizations through senior leaders.
Strong commercial and financial acumen
Executive-level communication and influencing skills
Strategic planning paired with operational execution discipline
Senior-level understanding of contact center and customer service operations
Ability to lead through ambiguity and organizational change
Commitment to developing leaders and building accountable teams
Strong data-driven decision-making skills and comfort with modern CRM and sales technologies.

Chief Sales Officer

Key skills