Own end-to-end operational performance across all markets — site availability, dispatch reliability, SLA delivery, asset health, safety, and regulatory compliance.
Hold executive sign-off authority for operational readiness, ensuring that what the business commits to deliver can be operated safely and at scale before it goes live.
Maintain executive-level comprehension of electricity systems, market mechanisms, and regulatory direction across all operating jurisdictions, and cultivate that comprehension across the in-market leadership teams.
Lead the central operational functions — Network Operations Centre, Market Operations, and Field Operations — and the in-market operational leadership across VIOTAS’s operating markets.
Act as the senior executive lead for major operational incidents, chair the cross-functional reliability governance forum, and own the incident response architecture.
Build the capability, structure, and leadership depth of the operations function, and drive automation, analytical rigour, and continuous improvement across the operating model.

A proven operational leader with experience running complex, multi-site or multi-market operations at executive level.
Deep comprehension of energy market mechanism design — or the intellectual appetite and adjacent experience to develop it quickly — and the discipline to translate regulatory and policy direction into operational and commercial positioning.
Strong systems-thinking orientation: a bias toward making problems visible through metrics and governance rather than absorbing them personally.
Decision-rights and governance design capability, with the confidence to define and hold accountability structures across a matrix organisation.
Calm, clear executive leadership under pressure, with the ability to move between Board-level conversation and operational detail within the same day.
A constructive but firm relationship with commercial urgency — treating operational discipline as a driver of commercial credibility, not a constraint on it.
The instinct to build through systems and standards rather than heroics, and to develop leaders who operate the same way.
Curiosity about AI as a capability lever for operational systems and decision-making.

Chief Operating Officer

Key skills