Manage and develop an assigned client portfolio, ensuring continuity, quality of service, and sustainable revenue growth within a high-volume sales context.
Execute predominantly outbound sales activities, working within clearly defined team boundaries and campaign priorities, while effectively handling selected inbound opportunities.
Conduct telephone-based sales activities with a strong focus on consultative upselling, alongside engagement with qualified prospects generated through internal lead sources.
Operate within commercial campaigns, aligning daily activities with shared objectives and maintaining a balance between quantitative targets and qualitative client relationships.
Present and position editorial content and technology-enabled training solutions, adapting the commercial approach to the specific needs.
Monitor objectives and KPIs, ensuring disciplined pipeline management, accuracy in forecasting, and alignment with commercial guidelines.

Solid experience in Inside Sales/Customer Service roles within the editorial, training, or professional services sector, preferably serving accountants or regulated professionals.
Senior-level communication and negotiation skills, with the ability to manage complex sales conversations and handle structured, high-intensity sales activity.
Proven ability to work within a team-based sales organization, demonstrating collaboration, reliability, and alignment with shared goals.
Strong familiarity with performance-driven environments, including KPI monitoring and campaign-based sales execution.
Skills are important, but they are not enough. We seek individuals who, thanks to their growth mindset, view every challenge as an opportunity for growth and who embody the soft skills that set us apart, bringing our values to life.

WELLBEING: we have a short working week! You will not work on Friday afternoons, allowing you to devote time to your personal interests.
To help you do this, we offer a welfare plan tailored to your needs, with many services and benefits for your wellbeing.
FLEXIBILITY: we believe in mutual trust! You won't clock in and out, and you'll work in a flexible, hybrid way. And to make it easier for you, we'll give you everything you need to be productive and connected remotely.
DEVELOPMENT AND GROWTH: we invest in people! You'll take part in a personalised development programme to build your skills and contribute to the achievement of the company's goals.
DIVERSITY AND INCLUSIVITY: we value differences! You will work in an inclusive environment based on collaboration and respect. Our leadership is focused on trust and the growth of each talent.
IMPACT: we work with pride! We are committed to creating shared value: for our customers, our partners and the community. In every project, we focus on sustainability and innovation.

Senior Inside Sales Specialist – Professional Solutions

Key skills