Serve as the accountable manager for the seamless handoff from network build to Go-To-Market activation, ensuring readiness across processes, community sentiment, and timing in every TELUS fibre build market.
Define, maintain, and enforce clear market readiness criteria — including build completion milestones, permitting status, messaging, and brand alignment — required to trigger GTM activation across Western and Eastern markets.
Serve as the primary interlock between Construction, Network, Supply Ops, and GTM regional teams.
Convert real-time build milestones into targeted, market-ready activation briefs for each community.
Lead planning and sequencing for Eastern Canada's next communities and RFE (Ready for Engagement) timing.
Develop and govern consistent branding, messaging, and scripting for TELUS's fibre co-investment entities in Eastern markets.
Anticipate and address risks across construction delays, community issues, competitive response, and customer experience gaps before they impact brand reputation or revenue.
Support regular governance reporting, ELT updates, and program performance reviews.

Bachelor's degree in Business, Marketing, Engineering, Planning, or a related field (or equivalent experience)
5+ years of experience in program/project management, Go-To-Market execution, community engagement, or telecom/fibre infrastructure programs
Demonstrated experience leading cross-functional teams and managing complex, multi-market programs simultaneously
Strong commercial acumen with experience translating operational milestones into market activation plans
Experience in people leadership with a track record of developing and motivating high-performing teams
Proven ability to manage multiple priorities and deliver results under tight timelines in a fast-paced environment
Strong knowledge of telecom infrastructure, construction milestones, and/or supply operations is a strong asset
Excellent communication, stakeholder management, and relationship-building skills
Proficiency with reporting tools, dashboards, and program management platforms
Bilingual (French/English) is an asset, particularly for Quebec market engagement

Manager – National Fibre Build-to-Market Engagement

Key skills