Deliver the required referral numbers to achieve business targets such as sales and profit plans across the Newmedica Newcastle region and Scotland
Promote Newmedica Newcastle services and patient choice to deliver referral volumes for both NHS and private patients
Engage with the local referral community and develop referrer engagement plans
Collaborate closely with Private Medical Insurers to boost the clinic's profile and drive private sales
Act as the main conduit between the clinic and central Marketing & Engagement functions
Plan and organise events such as CPD sessions, local marketing initiatives, attending optical fairs and events

Experience within a referrals or sales generation environment
Knowledge of the NHS policy landscape relating to patient referrals, particularly in the ophthalmology sector preferred
Experience within the optical or ophthalmology industry is an advantage, but not essential
Organised self-starter
Strong communicator able to overcome challenges and influence people
Friendly and engaging personality adept at establishing effective working relationships with a wide variety of stakeholders
Experience of organising and managing promotional events
Excellent organisational skills
Comfortable working in a hybrid-based role with a high degree of travel around Newcastle and Scotland

An annual car allowance of £3,000
A company pension scheme
Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 wellbeing/counselling/advice service, death in service cover, and the blue light discount scheme
Free access to Headspace App
An environment where learning and development is supported through a range of various learning tools and courses
Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
A bright, spacious and modern working environment, built to the highest standards

Service Engagement Manager

Key skills