Retail Sales Account Manager – Specialty

Role Overview

• This individual is responsible for partnering with the retailer and internal cross functional teams to deliver and exceed OLAPLEX’s objectives.
• The Manager will help develop and drive channel strategy by optimizing brand representation at all touch points to maximize sell-in & sell-out and drive initiatives to increase channel profitability.
• Key to this role is understanding and communicating what is needed from each cross-functional team to deliver the best execution of core and innovation support plans, working across product strategy, education, field sales, creative, inventory planning, global marketing, and operations.
• Know the business inside & out, in each channel; share regular, comprehensive sales recaps to management and cross functional teams, and use knowledge of day-to-day business results to inform overall account strategy.
• Independently manage existing Accounts as the direct point of contact for day-to-day business needs, recurring calls, and meetings.
• Ensure monthly, quarterly, and annual sales targets and other KPIs are met by proactively developing and executing strategies to drive business.
• Establish and own best in class relationship with Merchants / Category Managers; secure their alignment on brand strategy and maximize retailer support for key launches and new initiatives.
• Manage planning and negotiation of in-store, digital, and marketing initiatives while supporting go-to-market plans and overarching brand priorities.
• Partner with internal and external teams to meet deadlines and deliverables, identify risks and opportunities, and build contingency plans where necessary.
• Support execution of Retail Sales initiatives and projects, Market Meeting Decks, and 360 brand strategies.
• Partner with Marketing, Education, and Planning teams to develop/implement new launch forecasts, sampling plans, education & training levers, and Retailer targeted needs to grow business.
• Lead visual merchandising to execute brand vision. Ensure merchandising is optimized for sales performance, is on-budget and is creatively consistent across regions.
• Ensure channel forecasts and inventory follow sales strategy & business trends for both core product and newness.
• Manage channel assortments to optimize sales and minimize inventory liability.
• Monitor and help optimize channel and owned product inventory, including overseeing excess & obsolescence strategy.
• Regularly update and manage Sales reporting templates, Retail calendars, budgets, forecasts, RTVs and T&Ds.
• Report on overall market activities and conditions, key sales metrics, and potential business expansion opportunities.

Requirements

• Bachelor’s degree plus 5+ years of relevant experience in the prestige retail industry
• Prior experience managing Bluemercury, Nordstrom, Bloomingdale’s, Macy’s, Dillard’s, and/or Military, preferred but not required
• Numbers driven with a high comfort level navigating Excel
• Excellent presentation, written and verbal communication skills
• Comfortable working with numbers and analytical mindset
• Proven track record of meeting deadlines while managing multiple projects
• Strong attention to detail, problem-solving, and organizational skills
• Detail oriented with a dedication to quality work
• Passion for beauty industry

Benefits

• Competitive compensation
• Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
• Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options
• Parental Leave: Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
• Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
• Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
• Our culture has an “attitude of gratitude” and a shared passion for our brand. Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX
• Products: Twenty (20) free products per year, plus a friends and family discount