Construction Solutions Engineer, French Speaking

Role Overview

• Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform
• Understand client needs and tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows
• Manage a portfolio of new prospective clients in the process of discovering and evaluating the Fieldwire platform (the sales team is responsible for generating the leads)
• Build deep, trusting relationships at a fast pace with multiple companies with divers use cases
• Conduct web-based and in-person trainings and demonstrations to educate clients on Fieldwire; create Fieldwire Project configuration and best practices guides for general and specialty contractor use cases
• Assist the product team in identifying issues and communicating customer feedback for product improvements; provide relevant feedback in design reviews of new features in development
• Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues throughout the sales and trial process

Requirements

• Fluently speak French and English in order to meet with our French and English speaking clients
• 3+ years of professional experience in the construction industry. Additional construction tech industry experience preferred
• Preferably in the background of a subcontractor (Mechanical, Electrical, Plumbing, Fire/sprinkler/alarm, Interior Finishes)
• Must live in the following US time zones: EST or CST due to time zones requirements of the SE Team/AE Team and clients
• Excellent presentation and communication skills
• Self-motivated and highly organized, with strong time management skills
• Diplomacy and patience when working through customer issues
• Comfortable communicating with anyone, from foremen to senior-level managers
• Desire to learn in a dynamic startup environment.

Benefits

• Fieldwire is proud to be an Equal Opportunity Employer
• We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.