Define, evolve, and steward New Relic’s overarching narrative and messaging architecture.
Translate strategy, market insight, and product direction into a clear, compelling story that New Relic can rally around.
Ensure the New Relic narrative reflects our differentiation, aligns to our strengths, and raises the clarity with which the market understands us.
Build the storytelling system
Create the frameworks, tools, and standards that help teams tell stronger stories with greater consistency.
Establish clear narrative guardrails, message hierarchies, story templates, and strategic messaging principles.
Turn storytelling from a one-off craft into a repeatable company capability.
Advise and partner across the business
The role sits in Product Marketing and will act as a strategic partner to Brand, Communications, Demand Gen, Sales, Product, and executives on high-stakes storytelling.
Guide teams on how to sharpen positioning, improve message discipline, and connect tactical work back to the broader company story.
Help leaders and teams turn complex ideas into simple, resonant narratives.
Shape executive and thought leadership storytelling
Partner with senior executives on keynote narratives, major presentations, thought leadership platforms, internal communications, and market-facing moments.
Develop stories that are provocative, credible, and aligned to the company’s strategic agenda.
Help executives sound distinct, modern, and relevant without slipping into jargon or hype.
Lead through influence
Drive alignment across teams without relying on formal authority.
Raise the bar for narrative quality across the company through coaching, feedback, and thought partnership.
Be the person others seek out when the story really matters.
Requirements
B2B Marketing Expertise: 5+ years of experience in product marketing, product management, or sales engineering within a high-growth B2B software environment.
Expertise in developer tools: Ability to simplify complex technical concepts for a general audience and experience in launching products aimed at developers.
Strategic Communication: A talent for simplifying complex technical concepts for a general audience and a history of building consensus in fast-paced, evolving environments.
Cloud-Native Fluency: A deep understanding of the modern software ecosystem, its technologies, and monitoring platform solutions.
Partnership Mindset: A proven ability to build strong, inclusive relationships across engineering, sales, and executive leadership.
Market Curiosity: Experience positioning technical products to both the hands-on users and the economic decision-makers who support them.
Tech Stack
Cloud
Benefits
healthcare
dental
vision
parental leave and planning
mental health benefits
401(k) plan and match
flex time-off
11 paid holidays
volunteer time-off
other competitive benefits designed to improve the lives of our employees